This morning my Internet service was out. Usually, I call and get either a recorded message saying that there’s an outage in my area and that technicians have been dispatched, or a I get a voice menu that talks me through resetting my modem. They don’t let you talk to an actual person until you do this.
But today, I got right through to a person. He asked for my social security number, my wife’s social security number, and what I used the Internet for. I was specifically asked what I downloaded. After several more minutes of monkeying around, the putative technician (who must have recieved his degree from a Blackwater USA training camp), told me that “it was broken” and they’d send someone out next Tuesday. After several minutes of screaming at him, and then my wife screaming at him (the big guns), the service was back on.
Could this possibly be anything other than Homeland Security outsourcing the RIAA’s bidding to the telecom operators? It sounds absurd, but the weird thing is — we already they know that this has happened. There’s no question of “can this happen”, only a question of what happened here in this case.