Author: Harold

GOP To America: All Well In Cable-Land! Skyrocketing Rates and Lousy Customer Service All In Your Mind! Forget What We Said Last Summer About Needing COPE!

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I must applaud the Republican House Commerce Committee members for their willingness to stay bought. Why else would 23 of the 26 Republicans on the House Commerce Committee send this letter celebrating the perfection of the cable industry in the United States and opening a can of whoop-ass on Kevin Martin for daring to suggest otherwise? Because if that letter came in response from hundreds of constituents complaining that their cable service costs too little and the service is too good, I’ll eat my lap top.

God knows, with the number of issues on their plate and with their party’s standing plummeting in the polls, you’d think Republicans would decline to publicly defend the cable industry. What with rates consistently rising faster than inflation (and despite increasing profits-per-subscriber until the last quarter or so), cable operators have raised rates every year – whether they need to or not. As if that were not enough, the customer service records of the major cable companies are abominable (or why would Mona “The Hammer” Shaw have attained folk-hero status?). So with us heading into an election, and the Republicans weighed down by all the baggage of the Iraq War, corruption scandals, accusations of cronyism and mismanagement, and a general anti-special interest sentiment in the electorate, you wouldn’t think the Republican party would rise up en mass to defend the cable industry from one of their own?

And yet that is precisely what 23 Republican members of the House Commerce Committee just did. Upset that Kevin Martin has proposed several items for the next FCC meeting that limit cable market power, the Commerce Committee Republicans have leaped to the defense of the cable industry. “Shame!” They have cried to Kevin Martin. “All is well in cable-land! The industry is intensely competitive, prices are low, service is wonderful, and consumers are bursting with happiness! How can you even think of regulating the cable industry?”

Mind you, these are the same Republicans who in the summer of ’06 were so gosh darn concerned about the lack of cable competition that they were all set to completely rewrite the Telecom Act to help phone companies get into video. Because God knows if we didn’t deregulate phone companies we couldn’t get any competition for cable, and Lord knows we needed competition for cable. But when you are a member of the Republican Party and you see a special interest and regular campaign contributor in need, you don’t worry about such fiddlin’ details as consistency with your past positions. Either that, or we should assume Mr. Barton, Mr. Upton, and the rest that championed the “we must deregulate the phone companies to bring competition to cable” bill in 2006 believe that the whole competition thing worked itself out, so that is now — in the words of the 23 Commerce Committee Republicans — “significant competition in the video programming marketplace.”

So now we see the delightful sight of Mr. Barton, Mr. Upton, and the rest of the Republican Cable Commerce Cheering Squad, who last summer couldn’t vote fast enough to deregulate because we needed cable competition, taking FCC Chairman Martin out to the woodshed for daring, DARING to suggest that cable has market power and that therefore the FCC should take steps to address this problem, or at least bloody recognize the reality. (Apparently, flip-flopping is not a problem if it is bought and paid for flip-flopping.)

So rest assured America, in the fight between your personal well-being and the profit margins of GOP campaign contributors, you can always count on the Republicans to stay bought and stand up for special interests.

Stay tuned . . . .

Verizon's “Sitefinder-lite,” Cox Traffic Shaping (Without Lying), And The Shape of Things To Come

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Jim Harper at Technology Liberation Front pinged me (sort of) to comment on reports that anyone who subscribes to Verizon’s FIOS broadband service who mistypes a domain name will now land on a Verizon search page. So, for example, trying to get to i-want-sprint-cell-phones.com will land you on a a page like this (my thanks to ace domain name practitioner John Berryhill for capturing this in a screen shot and putting it up on his web page). Meanwhile, reports have surfaced that Cox cable is also interfering with BitTorrent uploads, although at least Cox has the intelligence to admit from the start that it actively manages traffic, rather than go through several rounds of idiotic denials like Comcast (which is probably why the Cox issue is getting a lot less notice).

Briefly:

1) I ain’t that excited about the Verizon DNS redirection in the grand scheme of things. Yes, it breaks end-to-end, and I’m not happy about it. But unlike traffic shaping, this development was foreseen and approved of by the FCC and the Supreme Court in the Brand X case when both pegged DNS as the thing that made broadband access an “information service” and therefore free from pesky regulation. At least Verizon’s redirection doesn’t actually hurt the average user.

2) OTOH, it does raise serious privacy issues and highlights the general problems of letting the ISPs control all of this. There was, after all, a reason we regulated telcos and cable cos to keep user information private. It also starts to raise a very troubling question — what happens when network operators and application developers learn to distrust all the basic protocols under which the ‘net operates? It works fine for the first few guys. But what holds this together is everyone agreeing on a set of basic protocols. Eliminate the trust in those protocols, and things start to break down.

3) Some folks that gave a great big yawn to Comcast’s traffic shaping have gone ballistic over messing with DNS lookup. But both are natural consequences of turning this stuff over to ISPs. Folks who hate the thought of even limited government regulation of network management but also hate the thought ISPs messing with DNS and other protocols have some tough choices ahead.

Thoughts below . . . .

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Enlisting The Power Of The Web For A Bit Of Research Help — Taking the MCDowell/Tate Challenge!

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I wish my employer, Media Access Project, had sufficient funds to hire me a research assistant. But they don’t. So I’m going to turn to the collective readership for a bit of fast research to help me refute the pack of lies the cable industry is spreading.

As regular readers know, Martin has proposed a slew of much needed cable reform rules. Chief among these is the finding that cable serves 70% of homes in areas served by cable systems of 36 or more activated channels. NCTA, the cable trade association, has denounced the dea that their members serve that many customers as a vicious lie and generally denounced Martin for carrying on a vendetta against his industry (where “vendetta”=”actually enforce existing law and regulate in the public interest“).

Turns out, however, that Martin did not just pull the numbers out of his posterior. They came from the Warren Communications News Television and Cable Factbook, a neutral and respected industry reporter. According to the Warrens data, cable serves over 71.4% of the relevant market — more than enough to trigger the 70/70 threshold and give the FCC authority to reregulate cable to promote diversity.

To my considerable surprise — given how much Warrens depends on their reputation for accuracy to convince customers to pay many thousands of dollars for this research — the cable industry prevailed on the managing editor of The TV and Cable Factbook to declare their own research unreliable. In fairness, they claim the research is unreliable only when used to prove that the cable industry has passed the 70/70 threshold, so I assume all the advertisers and businesses that rely on this data will not be troubled. They also claim tat the data are unreliable due to systemic underreporting by cable which, as my friend and fellow Wetmachine blogger Greg Rose observed, means that the number of households served must be even more than the 71% Warrens initially found.

Such is the power of cable, however, that the industry reporters following this have uncritically lapped up the NCTA party line while failing the elementary school math noted above (ironically, proving the point about how media consolidation is all about serving corporate interests). Martin’s fellow Republicans on the Commission, McDowell and Tate, apparently determined to make sure that everyone knows that they would never pursue a ”vendetta“ against an industry merely because it has demonstrated market power, sent this letter to Warrens asking for more information (and apparently missing the elementary school math that if you underreport cable subscribers that means they serve more than the number reported). The letter takes a rather nasty shot at Martin, as well as inviting explanation for why the other reporters come in so much lower and looking for validation of the numbers.

Of course, as Rose pointed out in his post, the other numbers come in lower because they are estimates where the cable operators provided even less info than they did to Warrens. But it occurred to me that there is a rather simple way to make the point that even incumbent cable operators passed the 70% threshold sometime ago.

Back for the 2005 cable report, NCTA submitted numbers ranging from 62% to 68.9%. Since then, with the exception of the most recent cable quarter, the cable operators enjoyed consistent growth in their basic subscriber numbers. I would like to find out the quarterly basic subscriber statistics for the largest cable operators (Comcast, Time Warner, Cablevision, Cox, and Charter). If the largest operators enjoyed significant growth after NCTA condeded 68.9% as a valid measurement, then we can have reasonable assurance that findings above 70% are accurate. Problem is, I’m a little strapped for time here.

So I’m turning to the distributed power of the web for help meet the McDowell/Tate Challenge of ensuring that the data meet the highest standards of ”trustworthiness, truthfulness, and viability” (which, I have to say, has not exactly been the case with Commission cable reports before Martin took over. Either make a donation to MAP to get me a research assistant, or send me an email with useful cable statistics.

Stay tuned . . . .

Action Alert: Senate Judiciary Mark Up On FISA — Call To Oppose Telco Immunity

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The Senate Judiciary Committee is scheduled to mark up the FISA reform legislation today, Thursday November 15.

The bottom line is that now is the time to call the Senate Judiciary Committee and ask them to oppose retroactive immunity for telecom companies that helped the Bush administration spy on Americans without warrant.

MYDD has this post with a call to action and announces that they will cover the cost of your phone call to the Senate Judiciary members. Follow the link to Chris Dodd’s campaign website to take action now!

[UPDATE 7:14 PM Thursday, by John]: I just got an email from Senator Dodd’s office announcing victory in the Judiciary Committee today. I’ll enter the letter in a comment below the fold.

Stay tuned . . . .

Time For Some Hot Bi-Partisan Action on Cable: Or, Why Copps and Adelstein Need to Work With Martin Here Part I

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I gotta hand it to the NCTA – they really know how to spin the press. Given the outrageous excesses of market power displayed by incumbent cable operators, you would imagine that activists would leap at the opportunity offered by Kevin Martin to reign in cable market power – regardless of whether one likes Martin personally or thinks he is a Bellhead or industry tool in other respects. But no, over the weekend, the NCTA has done an exemplary job of spinning the upcoming sledgehammer to cable market power as a bad thing.

I am talking primarily about the news that the FCC may invoke the “70/70″ provision of Section 612(g) of the Communications Act (codified at 47 U.S.C. 532(g)). For those not as obsessed with the Communications Act as yr hmbl obdnt, this provision states:

[A]t such time as cable systems with 36 or more activated channels are available to 70 percent of households within the United States and are subscribed to by 70 percent of the households to which such systems are available, the Commission may promulgate any additional rules necessary to provide diversity of information sources. Any rules promulgated by the Commission pursuant to this subsection shall not preempt authority expressly granted to franchising authorities under this subchapter.

Now you would think anyone who opposes media concentration would be jumping for joy here, wouldn’t you? At last, a clear source of authority for the FCC to regulate cable in the name of diversity, and a directive from Congress to do it (without preempting local franchise authorities). And one would certainly expect that the Democratic Commissioners, Copps and Adelstein, who have repeatedly shown themselves stalwart champions of diversity and enemies of consolidation, would rush to seize the moment. But while I hope the later is true, some normally sensible people are buying into the cable spin that this is somehow bad because (choose however many apply):

A) It’s an “archaic leftover” of another time and nowadays cable is “highly competitive.”

B) It’s not really true that the 70/70 test is met anyway so the courts will just reverse it.

C) Kevin Martin is an evil Bellhead who has it in for cable, wants to deregulate broadcast media, and shafted local franchising authorities, so you know this must somehow be evil, even though it is something media reform advocates have fought for over 20 years to achieve.

D) Somehow, this is just an effort to distract us from the fact that Kevin Martin is an evil Bellhead who eats puppies and throws kittens into trees for his amusement.

E) Martin is just slapping the cable guys around because they didn’t do family tier.

G) Somehow this helps Kevin Martin deregulate the broadcast industry.

Having spent the last several years trying to get the FCC to recognize the goddamn truth that 70/70 was met years ago, and trying to get the FCC to address leased access and carriage complaint issues, the 30% cable ownership cap, and a bunch of other reforms to address cable market power, I am just a shade peeved to see folks who should know better eating out of NCTA’s hand. Because public policy is not about whether I like or dislike the current FCC Chair or whether I would rather he focus on reigning in telcos rather than cable cos. It’s about what is the best public policy. And what Martin has put out for a vote: 70/70, reform of leased access and the carriage complaint process, and reaffirming the 30% cable ownership cap, are all things justified by the record and urgently needed.

We have already seen that when the Democrats work with Martin to protect independent programmers, good things happen. Holding the cable operators accountable under the set-top box law, letting The America Channel arbitrate its case against Comcast, these are areas where Copps and Adelstein recognized that their interest in promoting diversity and free expression converged with Martin’s interests in restricting cable market power and worked together to create well-crafted rules that promote the public interest without selling anyone out. This is that “bipartisan” thing everyone claims they want – work together where you can, oppose each other when you must, and always keep in mind the public interest rather than your partisan ends.

Below, I run through some background on what’s going on — especially with the 70/70 test. Since that will make this ridiculously long, I will save for Part II why Copps and Adelstein need to seize this opportunity before the NCTA gets a chance to work its mind-clouding magic and once again get a quorum to vote that slavery is freedom and market power is competition. And, since Martin’s motives appear to absolutely rivet everyone’s attention, I will give my best speculative guesses followed by my explanation of why Martin’s motives don’t matter. Because, as in all good politics, Martin has maneuvered it so that he will get his political pay off whether the Democrats vote for the cable items or not. So rather than waste the best chance at cracking cable market power in the last 20 years and give Martin a political victory anyway, the only sensible thing to do is vote for the items and make it clear that doing the right thing in cable over here doesn’t give Martin a pass on previous bad Orders (like preempting local franchise authority) or give a license to deregulate broadcast ownership.

More below . . . .

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The Media Ownership Endgame: Martin's Opening Gambit on Newspaper-TV Cross Ownership

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As I’ve said before, Kevin Martin plays a mean game of hardball — but an honest one. And while I’m happy to have him on the right side in limiting cable market power, it makes fighting on the media ownership side an utter bitch and a half. Like Belichik prepping the Patriots, Martin has carefully studied the mistakes of Michael Powell, studied the strategies of the media reform movement, carefully considered his own strengths and weaknesses, and set up his game plan with a determination to win.

This tends to make some of my friends and colleagues in the movement hate Martin personally, or get bogged down in the distractions and the moves Martin throws. But that’s as stupid as letting yourself get distracted by trash talk. To win this fight, we need to keep our eye on the game, stay nimble, have our own special teams prepped, and remember we’re in this to win in the long haul.

With this in mind, we turn to the opening moves in Broadcast Media Ownership Endgame. Martin already has one key advantage in that because he is the Chairman, he can set the agenda. He controls the timing and can float trial balloons, decide when to hold new hearings or release new studies, and finally declare when he wants a vote. Martin demonstrated his skill in this over the last month, gradually building to the end game, alternating period when nothing seemed to be happening with sudden frenzied activity. Each such move requires us to mobilize resources and exhaust ourselves, and forces us to make process demands for more time and reasonable opportunities for comment. Martin can then chose to acede to our requests in a limited way, letting a deadline slip a few weeks or postponing something by a month. This makes it look like Martin is being reasonable and accommodating, and casts us in the role of partisan foot draggers. Worse, it makes it increasingly difficult to mobilize our troops, because how many times do we have to fight and win these minor skirmishes over procedural issues and timing? People get tired of the issue, or think we already won when what we achieved was merely a temporary respite. Then, like a matador administering the coup de grace on the exhausted bull, Martin plunges his point directly into the heart. (‘Scuse me a minute, I need to check to see if my ears and tail are still attached.)

But Martin has now clearly committed to the final moves of the end game with a PR blitz/charm offensive similar in many ways to his approach in the 700 MHZ proceeding. And, as with the C Block “open access” condition, I do not expect Martin to make signifcant changes to his proposal now that he has put himself out in front and committed to a public position. Martin the Matador has dropped the cloak and gone for the sword. The question is whether the media reform bull is as exhausted or confused as Martin thinks, or if we still have sufficient wits and stamina to give him a surprise.

More below . . .

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My Brothers In Pakistan

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“Go to every corner of Pakistan and give the message that this is the time to sacrifice. Don’t be afraid. God will help us, and the day will come when you will see the constitution supreme and no dictatorship for a long time.”

–Iftikhar Mohamed Chaudry, Chief Justice, Supreme Court of Pakistan

A man in a tailored suit, surrounded by a cloud of tear gas, hurling something at police. Mobs of hundreds of lawyers surrounding a jury-rigged loud speaker so that they can hear the revolutionary message of a deposed Chief Justice under house arrest: “rise up and spread the revolution of the rule of law!” Given our view of lawyers in popular culture today, these images seem surreal, almost comical. Lawyers? Rising as the bulwark of democracy and the rule of law? Aren’t lawyers about preserving the status quo and circumventing the law? Who can forget the cheering crowds when a giant Tyrannosaurus ate the smarmy lawyer in Jurasic Park as he fled to hide in the port-a-john? Or the lawyers as “ambulance chasers.” I have a friend and fellow progressive who would never consider voting for John Edwards because he was a plaintiff’s lawyer, even if he was about suing mammoth corporations to hold them accountable for shafting otherwise defenseless citizens. So when we see lawyers standing before armed soldiers with guns, shouldn’t we be cheering for the soldiers? After all, how many times have I heard that what you call 100 dead lawyers is “a good start?”

But ’twas not always so. Consider a different time, when lawyers like John Adams, or serious legal philosophers such as Benjamin Franklin, believed that the rule of law was a matter to die for. As one of their number so aptly put it:

We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness. — That to secure these rights, Governments are instituted among Men, deriving their just powers from the consent of the governed, — That whenever any Form of Government becomes destructive of these ends, it is the Right of the People to alter or to abolish it, and to institute new Government, laying its foundation on such principles and organizing its powers in such form, as to them shall seem most likely to effect their Safety and Happiness.

And indeed, listed as the first grievance against King George:

He has refused his Assent to Laws, the most wholesome and necessary for the public good.

He has forbidden his Governors to pass Laws of immediate and pressing importance, unless suspended in their operation till his Assent should be obtained; and when so suspended, he has utterly neglected to attend to them.

He has refused to pass other Laws for the accommodation of large districts of people, unless those people would relinquish the right of Representation in the Legislature, a right inestimable to them and formidable to tyrants only.

He has called together legislative bodies at places unusual, uncomfortable, and distant from the depository of their Public Records, for the sole purpose of fatiguing them into compliance with his measures.

He has dissolved Representative Houses repeatedly, for opposing with manly firmness his invasions on the rights of the people.

He has refused for a long time, after such dissolutions, to cause others to be elected, whereby the Legislative Powers, incapable of Annihilation, have returned to the People at large for their exercise; the State remaining in the mean time exposed to all the dangers of invasion from without, and convulsions within.

Law, law, law — the Rule of Law. And of the 56 men who signed the Declaration of Independence, 24 were lawyers while several others, such as Samuel Adams and Benjamin Franklin, had extensive knowledge and experience of the law and it practice.

It has been a long time since lawyers in this country rose in revolution to defend the Rule of Law against the encroachment of a tyrant bent on establishing the direct rule of one man. In the interim lawyers have not been idle in the defense of freedom. But even the lawyers who have forsaken profitable careers in private practice to pursue the goals of social justice or defend indigent defendants because the rule of law depends on providing a vigorous and zealous defense to everyone accused still live lives of relative comfrt and security. We forget, in a country where the rule of law has remained settled for so long we take it for granted. (If anything, we take it perhaps too much for granted, and have come to pay for our complacency.) When I speak to other activists around the world, I am reminded that people like me are “disappeared” or arrested on a regular basis. And that what protects me is that the respect for the rule of law is so deeply embedded in all of us that the idea that the industrial interests I opposed would have me killed seem like bad fiction. But for many lawyers and other social activists around the world, it happens all the time.

So I am reminded by my brothers and colleagues of the bar in Pakistan once again of the value of the Rule of Law as a bulwark against violence and tyranny. I salute those who could live comfortably off the status quo and drift with the wind of the regime, who instead rise to pledge their lives, their fortunes, and their sacred honors. And while I hope I never come upon such a “time of sacrifice,” I also hope that I — and perhaps others as well — can appreciate why the rule of law remains a cause to inspire and thing to defend.

Stay tuned . . . .

Put Up Or Shut Up At the FCC on Net Neutrality “Principles”

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When the FCC deregulated broadband by declaring it an “information service,” it also adopted four principles that purported to give broadband subscribers a right to “access lawful content of their choice,” “run applications and services of their choice,” “connect their choice of legal devices that do not harm the network,” and enjoy “competition among network providers, application and service providers.” All subject to “reasonable network management,” of course. So when a bunch of us in 2006 pressed Congress to pass a network neutrality law, a lot of folks claimed we didn’t need one because the FCC already had the authority to deal with any problems that might arise. And, when questioned on this very subject at his confirmation hearing for a second term, FCC Chairman Martin said the FCC had ample authority to deal with any violations of the four principles that might arise.

Thanks to Comcast and their decision to “manage” their network load by degrading BitTorrent,it’s put up or shut up time at the FCC. My employer, Media Access Project, along with Free Press and Public Knowledge, just filed a formal complaint against Comcast and a general Petition for Declaratory Ruling asking that the FCC hold that deliberately messing with a customer’s application while refusing to admit doing it when asked pint blank violates the FCC’s “four principles” and does not constitute a “reasonable network management practice.” This will also press the FCC to find out exactly what the heck Comcast is actually doing (since some folk remain uncertain). Given that Comcast initially denied the very idea as “internet gossip,”, instructed their line staff to lie to customers about it, and are still maintaining that nothing of interest is going on, it looks like the only way will actually find out what the heck is going on and why is to have the FCC pry it out of them.

Hey, maybe they are telling the truth. But the FCC is in a much better position to know whether Comcast is deliberately lying to its customers and, if so, why. Because while my friend and opposite number Jim Harper at Technology Liberation Front may be content to see if the market punishes Comcast for its “lack of transparency”, I see a lot of bad consequences in letting Comcast throttle traffic as a network management tool and then lie (or, at best, mislead) about it when asked about it point-blank by their customers.

At any rate, whether folks think we should regulate this kind of behavior or not (and I recognize that a number of smart folks not employed by cable operators feel we shouldn’t regulate this even if everything bad said about Comcast is true), we deserve to know whether the FCC has the authority to regulate this behavior, and the willingness to do so on an enforcement basis. Because if the cable and telco companies that swore up and down that we didn’t need new rules now come in and say the FCC has no authority to take complaints about their behavior after the fact or no authority to order any remedies, then we should know that. And if the FCC is going to leave us high and dry when broadband providers start degrading applications, then we should know that. Because while some folks may think that lying to your customers is an acceptable network management technique, or even an acceptable technique for managing elected members of Congress, I think most Americans would disagree. And I certainly want to know that by November ’08.

Stay tuned . . . .

So Much For All That “We Are A Nation of Laws” Stuff . . . .

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This past month saw, practically unmarked, the anniversary of the Saturday Night Massacre, in which Richard Nixon’s refusal to turn over the secret tapes sought by Special Prosecutor Archibald Cox for information relevant to the Watergate break-in. Nixon offered instead to turn the tapes over to a trusted Senator, who would provide the Special Prosecutor and interested members of Congress with summaries. The “massacre” involved firing the Attorney General and the Deputy Attorney General before Nixon found someone (Robert Bork) willing to fire Cox, because Cox refused to drop his subpoena for the tapes and accept Nixon’s compromise after D.C. district court Judge John Sirica denied Nixon’s claims of executive privilege.

Congress then had a choice. Whether to back down and accept the Nixon compromise on a theory that it would avoid a Constitutional crisis while maintaining a fig-leaf of Congressional oversight, or to appoint a new special prosecutor who would continue to demand the President honor the Congressional demand for the tapes. Congress chose the later, and the case went all the way to the Supreme Court, which ordered the President to respect the subpoena and turn over the tapes. A week later, Nixon resigned. At the time, many commentators and scholars saw it as a signature moment in the triumph of the rule of law and a vindication of the principle that the United States is a country of “laws, not men.”

Sadly, we now face another such signature moment. President demands not merely approval of his domestic surveillance program, but wants retroactive immunity for the phone companies that provided the Administration with customer information, lest a court determine that the telcos thereby violated Section 222 of the Communications Act and other provisions of law. Again, scholars and civil rights activists raise grave concerns about how allowing the President to defy the law creates serious concerns about maintaining the Rule of Law and respect for the Rule of Law. Again, we the people look to our elected representatives in Congress to stand firm and protect the rule of law against the encroachment of a Chief Executive convinced that he should have the freedom to act for the greater good. Unfortunately, this time, it looks like the Democratic leadership may prove a weak reed upon which civil liberties cannot trust to lean. Unless, of course, the people rise up clearly in one voice to say, in the words of Rudyard Kipling:

All the right they promise -— all the wrong they bring.
Stewards of the Judgment, suffer not this King!

More below . . . .

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